Contact details for

Contact details for

Last checked and updated: September 4, 2016

Player inquiries

If you are a poker player and are having a problem with any of the poker rooms or offers that are listed on this site, please feel free to get in touch with us.

We are always willing to help any player, but if you could include as much detail about your issue and any related information that will help the poker room concerned identify your player account that would really speed up the process. Any information that you do include will be treated completely confidentially.

Of course, you should always be careful giving out personal information on the internet, so do not send us any confidential details, or anything that would identify you personally.

What really helps when resolving player problems is having the email address that you used when signing up with the poker room or offer, the user name used when signing up, and, in the case of near identical offers from competing sites, specific information about exactly which offer you signed up with. bear in mind that as part of the terms and conditions of the site that you signed up with and are now having a problem with, you will most likely have agreed that they will keep all your business confidential, and so they are unlikely to share any helpful information about you with us. That is only right and proper. We wouldn’t have it any other way. But it may hinder us when we attempt to help you out with your current issue or problem.

Given that the above is the reality, we still may be able to help you out, at least by finding the right person for you to talk to at the site in question, and getting them to get in touch with you. we don’t promise anything, other than we will do our very best to help you out.

Site inquiries

Affiliate programs please note that we do not respond to every affiliate program that contacts us. Generally we file these emails and go through them when we are looking for a new poker room or product to offer our readers.

If you have a product or promotion that you think will be of interest to our readers then we certainly do want to hear about it, but if we don’t respond, please do not continue to send the same email to us.

Repeatedly insisting that we respond to your inquiries is one way to ensure that we never promote your product.

Please don’t use this form for anything other than player related enquiries, or product related queries. We do not have time to respond to non poker related issues or offers. And the amount of would be marketers that think using random site contact forms will help them sell their products seems to grow every day. If you are one of those so called marketers please do not waste your time or our time by getting in touch. We are not interested, Ok?

Update: Yeah, we had to remove the form – just too many contacts from spammers and shady businesses.

If you do need to contact the site just send an email to admin here.


Contact details for

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